Executives with Customer Experience and Firm Performance in the B2B Context
Yiwei Fang, Cong Feng, Iftekhar Hasan, Jiong Sun
European Journal of Marketing,
Nr. 7,
2021
Abstract
Purpose:
This paper aims to examine the presence of an executive with customer experience (ECE) in a supplier firm’s top management team (TMT). The role of ECE presence remains understudied in the marketing literature. This study attempts to examine the relationship between ECE presence and firm performance.
Design/methodology/approach:
This paper draws on the resource-based view of the firm and adopts a panel firm fixed effects estimator to test the proposed hypotheses. The empirical analysis uses a sample of 1,974 firm-year observations with 489 unique supplier firms. Selection-induced endogeneity is mitigated through the Heckman procedure.
Findings:
ECE presence improves firm performance. Additionally, firms benefit less from ECE presence if a board member with customer experience (BCE) is also present, if a chief executive officer commands a higher pay slice (compared to other executives), and if a TMT is more functionally diversified. However, ECE presence is particularly beneficial if the overall economy is in contraction. Comparing the functional positions held by ECEs reveals that ECE in the marketing function (as a chief marketing officer) offers the largest benefit to an average supplier firm. ECE presence is also associated with other firm outcomes (e.g. bankruptcy odds, innovation and customer orientation).
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Executive Compensation, Macroeconomic Conditions, and Cash Flow Cyclicality
Stefano Colonnello
Finance Research Letters,
November
2020
Abstract
I model the joint effects of debt, macroeconomic conditions, and cash flow cyclicality on risk-shifting behavior and managerial wealth-for-performance sensitivity. The model shows that risk-shifting incentives rise during recessions and that the shareholders can eliminate such adverse incentives by reducing the equity-based compensation in managerial contracts. Moreover, this reduction should be larger in highly procyclical firms. These novel, testable predictions provide insights into optimal shareholder responses to agency costs of debt throughout the business cycle.
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Entrenchment through Corporate Social Responsibility: Evidence from CEO Network Centrality
Salim Chahine, Yiwei Fang, Iftekhar Hasan, Mohamad Mazboudi
International Review of Financial Analysis,
2019
Abstract
This paper investigates whether CEOs with high network centrality entrench themselves when taking CSR decisions and how that affects firm value. Evidence portrays that CSR in firms with more central CEOs is negatively associated with firm-value, and this association is mitigated by better corporate governance mechanisms and by geographic areas of higher social capital. This negative association is lower during disasters which reflect periods of positive exogenous shocks to the societal demand for CSR. Furthermore, CSR by more central CEOs is positively associated with future increases in CEO compensation and future improvement in a CEO's network position. The findings reveal that, in general, central CEOs use CSR to entrench themselves and gain private benefits rather than increase shareholder value.
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CEO Investment of Deferred Compensation Plans and Firm Performance
Domenico Rocco Cambrea, Stefano Colonnello, Giuliano Curatola, Giulia Fantini
Journal of Business Finance and Accounting,
Nr. 7,
2019
Abstract
We study how US chief executive officers (CEOs) invest their deferred compensation plans depending on the firm's profitability. By looking at the correlation between the CEO's return on these plans and the firm's stock return, we show that deferred compensation is to a large extent invested in the company equity in good times and divested from it in bad times. The divestment from company equity in bad times arguably reflects CEOs' incentive to abandon the firm and to invest in alternative instruments to preserve the value of their deferred compensation plans. This result suggests that the incentive alignment effects of deferred compensation crucially depend on the firm's health status.
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Bonusbeschränkung bei Banken: Das Ziel der Risikoverringerung wird nicht erreicht
Konstantin Wagner
Wirtschaft im Wandel,
Nr. 2,
2019
Abstract
Im Jahr 2014 trat die Regulierung zur Deckelung der variablen Vergütung von Bankvorständen in der Europäischen Union (EU) in Kraft. Ziel dieser Regulierung ist es, die Anreize zur übermäßigen Risikoübernahme zu vermindern. Dieser Beitrag untersucht, ob die Regulierung ihr erklärtes Ziel erreichen konnte und ob sie zudem mit unbeabsichtigten Konsequenzen einherging. Der Vergleich der Vergütungsniveaus vor und nach Einführung der Deckelung zeigt: Banken haben ihre Vorstände für den Verlust variabler Vergütung mit einer permanenten Erhöhung fixer Vergütungsbestandteile entschädigt. Gleichzeitig nahm die risikogewichtete Rentabilität betroffener Institute ab, was auf ein höheres Eigenrisiko zurückzuführen ist. Abgesichert durch hohe Fixgehälter gehen Banker offenbar höhere Risiken ein. Der befürchtete Exodus talentierter Banker aus Europa blieb aus.
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Motivating High‐impact Innovation: Evidence from Managerial Compensation Contracts
Bill Francis, Iftekhar Hasan, Zenu Sharma, Maya Waisman
Financial Markets, Institutions and Instruments,
Nr. 3,
2019
Abstract
We investigate the relationship between Chief Executive Officer (CEO) compensation and firm innovation and find that long‐term incentives in the form of options, especially unvested options, and protection from managerial termination in the form of golden parachutes are positively related to corporate innovation, and particularly to high‐impact, exploratory (new knowledge creation) invention. Conversely, non‐equity pay has a detrimental effect on the input, output and impact of innovation. Tests using the passage of an option expensing regulation (FAS 123R) as an exogenous shock to option compensation suggest a causal interpretation for the link between long‐term pay incentives, patents and citations. Furthermore, we find that the decline in option pay following the implementation of FAS 123R has led to a significant reduction in exploratory innovation and therefore had a detrimental effect on innovation output. Overall, our findings support the idea that compensation contracts that protect from early project failure and incentivize long‐term commitment are more suitable for inducing high‐impact corporate innovation.
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